The Nuvita Products are guaranteed for 24 months against manufacturing defects starting from the date of purchase indicated on the sales document (receipt, invoice, fiscal receipt, etc.).

In order to benefit from the warranty, it will be sufficient to show the proof of purchase to the Store, describe and, if possible, show the defect found. The Store has the right to apply for immediate replacement, if compatible with its existing stock, or in the absence of availability, you may request a voucher of equal value to be spent in the store, according to the policy of the store.

In case of loss of the proof of purchase, please provide the reference of the lot to the store, which can be found on the product or on the packaging, with which it will be possible to trace the year of production of the article.

Sono escluse dalla garanzia tutti i difetti causati dall’ usura, derivanti dal normale utilizzo, come componenti o accessori in plastica (esempio sbalzi di temperatura, sfregamento ecc.) o le batterie.

The guaranty is void in the following cases:

  1. The product has been damaged due to improper or abnormal use.
  2. If the product has been modified or tampered with.
  3. A professional use of the product has been made. All Nuvita products are intended for domestic use.
  4. In case of accidental events (e.g. falls).
  5. If the causes of the malfunction are attributable to poor maintenance of the individual components and accessories (e.g. oxidation of the batteries, problems due to limescale build-up in the parts, presence of acids or other corrosive liquids, etc.).

The following cases are excluded from the 24-month warranty:

  1. Costs related to the replacement or repair of parts subject to wear and tear or to the normal maintenance of the product.
  2. Cost of wear parts.
  3. The costs and risks related to transport of any kind and for any reason, in the case of handling a product recognized as out of warranty.
  4. Damage caused or defects resulting from incorrect installation or use not in accordance with the instructions supplied with the product and available on our website.
  5. Damage due to natural causes and disasters, accidental events or conditions not compatible with the product.

It will be possible to request a repair estimate for products out of warranty or for the purchase of spare parts and accessories directly on the website at the dedicated page.

The manufacturer, the distributor and all parties involved in the sale do not assume any responsibility for losses and economic damages due to any product malfunction.

In compliance with the regulations in force, the manufacturer, the distributor and all the parties involved in the sale shall in no case be held liable for any damages, including direct, indirect, loss of net profit, loss of savings and further damages due to other causes, arising from the use or inability to use the product.